Indeed, pursuant to Article L. 121-20-3 of the French Consumer Code, EU INFORMATIQUE undertakes, unless expressly stated otherwise in its commercial documents, to deliver the software within 48 working hours of the order at the latest. The software is available for immediate download.
In accordance with Article L. 121-84-3 of the French Consumer Code, the customer can track the execution of his order on the email that the customer provided when checking out on our site or on our platform by entering his order number and then clicking on "View". Orders relating to virtual or dematerialized products (such as downloadable software) cannot be canceled or refunded, in accordance with Article L121-28 of the French Consumer Code relating to the right of withdrawal.
The same applies if a service contract is entered into, the execution of which begins immediately upon activation of the software, which is done simultaneously and automatically with its installation. The same applies if the complete software is downloaded from the Internet.
