Refund & withdrawal

Indeed, under article L. 121-20-3 of the Consumer Code, EU INFORMATIQUE undertakes, unless expressly and specifically mentioned in its commercial documents, to deliver the software within 48 working hours at the latest. that follow the command. The software is immediately available for download.

In accordance with article L. 121-84-3 of the Consumer Code, the customer can follow the execution of his order on the email that the customer provided during checkout on our site or on our platform. by entering their order number and then clicking on "View". In accordance with article L. 121-20.2 of the Consumer Code, the customer is informed that he cannot exercise his right of withdrawal, which he expressly waives, upon delivery of the software insofar as the Customer or one of his employees makes an activation request using the product's license number.

The same applies if a service contract is signed, the execution of which begins immediately upon activation of the software, which is done concomitantly and automatically with its installation. The same applies if the complete software is downloaded from the Internet.